Jackie Cook is an accomplished strategist, technologist and leader of change with over 20 years experience across transport, IT, professional services and telecommunications industries. Having held CEO, General Management and Project positions in both start up, divestments and mature businesses, Jackie is known for her ability to lead change and engage with stakeholders to ensure the success of both operational, technology and cultural restructure programs. Currently leading the digitisation transformation of major core marketing and e-commerce systems in the Consumer and Small business division at Telstra.
With a passion for culturally driven service models and the ability to bring out the best in teams, Jackie’s unique combination of commercial and technical expertise enables her to traverse complex programs to affect sustainable change. With a wide exposure to many industries across a variety of levels, Jackie is adept at stakeholder management, building collaborative frameworks in complex environments, agile models, communication, team development and business transformation.
Major career highlights include establishment of Regional Airline (QantasLink), transformation of $300M global distribution systems for divestment, start-up of Award winning small business and implementation of Salesforce platforms in a world record time.